Jeremy

Yes, the stats show that the boys, in particular, have a quest-like vision of what the computers are giving them. They’re doing safer quests. I wonder about psychological safety—a topic that has been pretty prominent in recent research around teamwork. Scott, it is like you’re coaching and helping people find a safe way to translate with each other. It’s like a co-translation process. I find this to be fascinating.

Scott

There’s a version of our software that we’re talking about right now. It works like a Google Translate where two people are having a conversation and the system is translating the meaning for you in real time. You just put an iPad between the two of you while you’re talking. It gives you both insights and notes while you’re having that conversation.

Jeremy

I think that’s very profound. You used the word meaning. I think a lot of times people are chatting without recognizing the meaning that is flowing between them, right? The flow of meaning is wisdom as I understand it. There seems to be wisdom inherent in what you’re doing. I can give an example from a book my wife and I are reading to help us launch our son. It talks about how a parent will say “when are you going to get a job?” And the child hears: “you think I’m a failure, right? The real intention is: “I really want to help you find a job. I’m really worried about you. I want you to be successful.” And one of the things that the therapists in these situations will do is simply translate back and forth. Then there’s understanding and empathy. The co-understanding then leads to behavior shifts that the parents were trying to induce. And the authors suggest that you as a parent discuss how it’s impacting you rather than what change in behavior you’re expecting of your adolescent/adult child. I’m finding all of that very relevant to what you’re bringing up here, Scott.

I would note that we are now up 30% with regard to adult child (ages 25 to 30) living at home. That number keeps going up in part because rents are so impossibly high. There are many factors contributing to this trend. However, the interaction with parents is a contributing factor. Gaming is also part of it–particularly for the boys, Although I think girls are into social media. It may be the same thing, just a different form. I think there’s a rich audience for what you are providing Scott. And I just love the insight offered by Jack. He suggested that a new skillset is required of family physicians in particular—and is probably also required of psychologists and behavioral health folks. We all have to learn how to stimulate and recognize what’s going on between us in a way that takes time. That’s part of the burnout of our profession right now. Available time has shrunk down so far that we can’t deepen our relationships. We’re losing the oxytocin in the clinic, right? Our relationships have become transactional.

Bill B

Jeremy, we’re just about at the time. Okay. Before closing, let me ask Mark if he has any comments. And then we end up with Scott summarizing where things are at. But, first, Mark. Any thoughts that you have at this point? Chime in.